commuting

Bike Month Contacts

Troubleshooting Tips and Known Issues

Usernames
Password problems? Forgot your username?
You can reset your password by entering your email address into the username field. You must login with your reset password within 24 hours or the reset password expires!

Note: Some ISPs block mail before it gets to you. In all but a few cases, password reset emails are leaving our servers but disappearing in transit. If you are not receiving the temporary password in the mail, check your junk mail folders and the junk mail folders at your Internet Service Provider (ISP).

Access, Layout, and Readability Problems
Some users of older, non A-Grade browsers (notably Internet Explorer 6) may notice layout issues due to the way those browsers interpret CSS (Cascading Style Sheets). If you are having trouble accessing the contest with an older browser, like IE6, upgrade your browser or try another modern browser, like Firefox.

If you are still having problems with the Group Health Commute Challenge contest website, contact [email protected]
Note: Be sure to include your name, daytime phone, team name and contest password. Your browser type and version, as well as your operating system, may also be helpful.

Talk with other bicycle commuters, get answers to your commuting questions on our commuter message boards.

Bike Month Contacts:

Peter Verbrugge, Bike Month event director
[email protected]
206-517-4826

John Mauro, commute director
[email protected]
206-446-3688

Diana Larson, Cascade Bicycle Club Volunteer Coordinator
206-852-6827

For press and media inquiries, contact:

M.J. Kelly
[email protected]
206-853-2188 or

Bike Month Event Fact Sheet [277Kb PDF]

For sponsorship, sampling, media, and marketing issues, contact:

Mike Inocencio, business relations manager
[email protected]
206-522-2403

For other information about the Cascade Bicycle Club Education Foundation, contact:

Julie Salathé, education director
[email protected]
206-523-1952

For additional Cascade Bicycle Club contact information, visit About Cascade.

Cascade Bicycle Club
PO Box 15165,
Seattle, WA, 98115
206-522-BIKE
Fax: 206-522-2407